Terms of service

Last updated: [2026]

Overview

Welcome to zcbamboo! The terms “we,” “us,” and “our” refer to ZenCrafted. ZenCrafted operates the store and website, including all related information, content, features, tools, products, and services within orders, to provide you (the “customer”) with a curated shopping experience (the “Service”). ZenCrafted is powered by Shopify, which enables us to provide the Service to you.

These Terms of Service, together with any policies referenced herein (these “Terms”), set forth your rights and responsibilities when using the Service.Please read these Terms carefully. They contain important information regarding your legal rights, including disclaimers and limitations of liability.

By accessing, using, or interacting with our Service, you agree to be bound by these Terms and our Privacy Policy . If you do not agree to these Terms or our Privacy Policy, you may not use or access our Service.

 

Section 1 – Access and Accounts

By agreeing to these Terms, you represent that you are of legal age in your state or province, and that you have permitted any minor dependents to use the Service on devices owned, purchased, or managed by you.

To use the Service, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you submit to our store is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities under your account. You may not transfer, sell, assign, or authorize your account to any other person or entity.

 

Section 2 – Our Products

We have made every effort to accurately display our products and services in the online store. However, please note that colors or product appearances may appear differently on your screen due to variations in device types, settings, and configurations you use to access the store.

We do not warrant that the appearance or quality of any products or services you purchase will meet your expectations or be identical to how they are displayed or represented in our online store.

All product descriptions may be changed at any time without notice, at our sole discretion. We reserve the right to discontinue offering any products at any time and may limit the quantity of any products available to any person, geographic region, or jurisdiction on a case-by-case basis.

 

Section 3 – Orders

When you place an order, you submit an offer to purchase. ZenCrafted reserves the right to accept or reject your order for any reason, in our sole discretion. Your order is not formed until confirmed and accepted by ZenCrafted. Your order will only be accepted once we receive and process your payment. Please review your order carefully before submission. Once accepted, ZenCrafted may be unable to accept cancellation requests. If we do not accept, modify, or cancel an order, we will attempt to contact you via the email, billing address, and/or phone number provided at checkout.

Your purchase may be returned or exchanged only in accordance with our Refund Policy [link].

You represent and warrant that your purchase is for your personal or household use only and not for commercial resale or export.

 

Section 4 – Pricing and Billing

Prices, discounts, and promotions are subject to change without notice. The price of a product or service is the price in effect at the time of order and will be listed in your order confirmation email. Unless explicitly stated otherwise, listed prices exclude taxes, shipping fees, handling fees, duties, or import charges.

Prices posted in our online store may differ from those in physical stores, third-party operated online stores, or other retailers. We may offer Service promotions from time to time that may affect pricing and are subject to separate terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall govern.

You agree to provide current, complete, and accurate purchase, payment, and account information when buying from our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you when needed.

You represent and warrant that:(1) the credit card information you provide is true, correct, and complete;(2) you are duly authorized to use such credit card for the purchase;(3) your credit card company will honor the charges incurred by you; and(4) you will pay for all charges incurred at the posted prices, including shipping, handling, and all applicable taxes, if any.

 

Section 5 – Shipping and Delivery

We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control. Title and risk of loss pass to you upon our delivery of the products to the carrier.

 

Section 6 – Intellectual Property

The Service, including without limitation all trademarks, brands, text, displays, images, graphics, product reviews, videos, and audio, as well as their design, selection, and arrangement, are the property of ZenCrafted, its affiliates, or licensors, and are protected by United States and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Service for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any materials from the Service without our prior written consent.

Except as expressly stated, nothing in these Terms shall be construed as granting you any license or other rights to any patents, trademarks, copyrights, or other intellectual property of ZenCrafted, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. ZenCrafted reserves all rights not expressly granted herein.

The ZenCrafted name, logos, product and service names, designs, and slogans are trademarks of ZenCrafted or its affiliates or licensors. You may not use such marks without ZenCrafted’s prior written permission. Shopify’s name, logos, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Service are the trademarks of their respective owners.

 

Section 7 – Optional Tools

You may be given access to third-party customer tools as part of the Service. We do not monitor or control these tools and have no ability to intervene in them.

You acknowledge and agree that we provide access to such tools on an “as-is” and “as-available” basis, without any warranties, representations, or conditions of any kind, and without any endorsement. We shall not be liable to you for any damages arising from or related to your use of optional third-party tools.

Your use of any optional tools provided on the website is at your own risk and discretion. You should ensure that you are familiar with and agree to the terms of tools provided by the relevant third-party providers.

In the future, we may also offer new features through the Service (including the release of new tools and resources). Such new features shall also be considered part of the Service and subject to these Terms.

 

Section 8 – Third-Party Links

The Service may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Service to access such materials or third-party websites, you do so at your own risk.

We are not responsible for any harm or loss caused by your access to any third-party websites or your purchase or use of any products, services, resources, or content on any third-party websites. Please carefully read and understand the policies and terms of third parties before conducting any transactions. If you have complaints, claims, concerns, or questions regarding third-party products and services, please contact the third party directly.

 

Section 9 – Relationship with Shopify

ZenCrafted is powered by Shopify, which enables us to provide the Service to you. However, any sales and purchases you make in our store are directly with ZenCrafted. By using the Service, you acknowledge and agree that Shopify shall not be responsible for any aspect of any sales between you and ZenCrafted, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising from or related to your purchases or transactions with ZenCrafted.

 

Section 10 – Privacy Policy

All personal information we collect through the Service is subject to our Privacy Policy, available at [link]. Certain personal information may be subject to the Shopify Privacy Policy, available at [link]. By using the Service, you have read and understood this Privacy Policy.

As the Service is hosted by Shopify, Shopify processes personal information regarding your access to and use of the Service to provide and improve the Service to you. Information you submit to the Service may be transferred to Shopify and third parties located in countries other than your residence in order to provide the Service to you. Please review our Privacy Policy [link] for details on how we, Shopify, and our partners use your personal information.

 

Section 11 – Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicenseable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. For example, we may use the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Service, while fulfilling our obligations and exercising our rights under these Terms.

You also represent and warrant that:(1) you own or hold all necessary rights to all Feedback;(2) you have disclosed any compensation or incentives in connection with submitting Feedback; and(3) your Feedback complies with these Terms.

We have no obligation to:(1) keep your Feedback confidential;(2) compensate you for Feedback; or(3) respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, pornographic, or otherwise objectionable, or that violates any party’s intellectual property or these Terms.

You agree that your Feedback will not infringe any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, or any computer viruses or other malware that may in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate any person or entity, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We assume no responsibility or liability for any Feedback posted by you or any third party.

 

Section 12 – Errors, Inaccuracies, and Omissions

Information in the Service may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, shipping times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order).

 

Section 13 – Prohibited Uses

You may access and use the Service for lawful purposes only. You may not access or use the Service, directly or indirectly, for:(1) any unlawful or malicious purpose;(2) violating any international, federal, provincial, state, or local regulations, rules, laws, or ordinances;(3) infringing or violating our intellectual property or the intellectual property of others;(4) harassing, abusing, insulting, harming, defaming, disparaging, intimidating, or injuring any of our employees or any other person;(5) transmitting false or misleading information;(6) sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with these Terms;(7) sending or causing to be sent any advertising or promotional materials, including any “spam,” “chain letter,” “junk mail,” or any other similar solicitation;(8) impersonating or attempting to impersonate any other person or entity; or(9) engaging in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or which, in our judgment, may harm ZenCrafted, Shopify, or users of the Service, or expose them to liability.

Additionally, you agree not to:(1) upload or transmit viruses or any other type of malicious code that will or may affect the function or operation of the Service in any way;(2) reproduce, copy, scrape, sell, resell, or exploit any portion of the Service;(3) collect or track the personal information of others;(4) spam, phish, defraud, or misuse the Service under false pretenses;(5) use any robots, spiders, scrapers, data collection and extraction tools, automated devices or processes, AI tools (e.g., agentic AI), or manual or automated methods to access the Service; or(6) interfere with, bypass, or circumvent security measures, authorization features, robot exclusion headers, or other measures we employ to restrict access to the Service.

If we believe you have violated any part of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without prior notice.

 

Section 14 – Agents

14.1 This section (“Agent Terms”) applies if you use, permit, enable, or cause the deployment of any agent to access, use, or interact with any Service. An “Agent” means any software or service that acts autonomously or semi-autonomously on behalf of any individual or entity or in accordance with their instructions, and may perform actions on or using an individual’s device without direct supervision.

14.2 No Agent may access, use, or interact with the Service unless it always identifies itself and operates strictly as required under Section 14.4 below. Furthermore, no Agent may access, use, or interact with the Service if we request that it not do so.

14.3 We may restrict any Agent from accessing, using, or interacting with the Service, including through technical measures.

14.4 Agents must:(1) in all HTTP/HTTPS requests, identify that the request comes from an Agent and disclose the Agent’s name in the request’s user-agent string as follows: “Agent/[Agent Name]”;(2) not conceal or obscure the fact that any access, use, or interaction originates from an Agent, including by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish computers from humans;(3) answer truthfully any questions or prompts designed to determine whether interaction is from a human or a computer;(4) not evade or otherwise circumvent any measures designed to prevent, restrict, modify, or control how Agents access, use, or interact with the Service.

 

Section 15 – Termination

We may, in our sole discretion, terminate this Agreement or your access to the Service (or any part of it) at any time without prior notice. You remain responsible for all amounts due up to and including the date of termination.

The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

 

Section 16 – Disclaimers

Information provided through the Service is for general reference only. We do not warrant the accuracy, completeness, or usefulness of this information. Your reliance on such information is solely at your own risk. We assume no liability or responsibility for any reliance placed on such materials by you or any other visitor to the Service, or by anyone who may be informed of any of its contents.

Unless expressly stated otherwise by ZenCrafted, the Service and all products delivered through the Service are provided to you on an “as-is” and “as-available” basis, without any representations, warranties, or conditions of any kind, express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, promise, or guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow the exclusion of implied warranties or other types of warranties, so the above exclusions may not apply to you.

 

Section 17 – Limitation of Liability

To the fullest extent permitted by law, ZenCrafted, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, as well as Shopify and its affiliates, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, data loss, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or any other legal theory, arising from your use of any Service or any products obtained through the Service, or any other claim related to your use of the Service or any products, including but not limited to errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or products) posted, transmitted, or otherwise made available through the Service, even if advised of the possibility of such damages.

 

Section 18 – Indemnification

You agree to indemnify, defend, and hold harmless ZenCrafted, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any and all losses, damages, liabilities, claims, or demands (including reasonable attorneys’ fees) made by a third party arising from:(1) your breach of these Terms or documents incorporated by reference;(2) your violation of any law or third-party rights; or(3) your access to and use of the Service.

We will notify you of any claim subject to indemnification. However, your failure to receive timely notice shall not relieve you of your indemnification obligations unless you are materially prejudiced thereby. We may control the defense and settlement of such claims at your cost, including the selection of legal counsel. We will not settle any claim that imposes a non-monetary obligation on you without your consent, which shall not be unreasonably withheld. You shall cooperate in the defense of any claim subject to indemnification, including providing relevant documentation.

 

Section 19 – Severability

If any provision of these Terms is found to be illegal, invalid, or unenforceable, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severable from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.

 

Section 20 – Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, together with any policies or operating rules posted by us on this website or in connection with the Service, constitute the entire agreement and understanding between you and us governing your use of the Service, and supersede any prior or contemporaneous oral or written agreements, communications, and proposals between you and us (including but not limited to any prior versions of the Terms).

No construction against the drafting party shall apply to any ambiguities in these Terms.

 

Section 21 – Assignment

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

 

Section 22 – Governing Law

These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of  UK 
Company Name: USEEMALL LTD
Company Address: Conyngham Road, Manchester, England（This is not a returning address）

 

Section 23 – Headings

Headings used in this Agreement are for convenience only and shall not limit or otherwise affect these Terms.

 

Section 24 – Changes to Terms

You may review the most current version of the Terms on this page at any time.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and revisions on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms as required by applicable law, and such changes shall become effective on the date specified in the notice. Your continued use of or access to the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

 

Section 25 – Contact Information

If you have any questions about these Terms, please send your inquiries to info@zcbamboo.com.